JDM Concept
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FREQUENTLY ASKED QUESTIONS


PICK UP

JDM Concept is a web-based store that allows customer to collect their order.

Kindly note that pick up is STRICTLY by appointment only.

We do not operate as a retail store and there will be no browsing of parts at the premise.

You will be advised via email of the pick-up street address and appointment will be scheduled once the order is ready to be collected.

JDM Concept HQ - Sydney
Banksmeadow
NSW 2019

Order pick-up hours (subject to time slot availability) and it is first come first serve.
Weekdays [Monday to Friday] : 9:30am - 6.00pm
Weekend [Saturday only] : 10:00am - 11:30am

 

 

DELIVERY

Please note that all delivery will include insurance cover and tracking numbers.

Below is the average delivery time once it left the warehouse in Sydney:
-   Sydney: 1 working day
-   Canberra: 1 working day
-   Melbourne: 1-2 working days
-   Adelaide: 2-3 working days
-   Brisbane: 1-2 working days
-   Hobart: 4-5 working days
-   Darwin: 6-7 working days
-   Perth: 6-7 working days
-   Any other area: +1-2 working days on average from your state capital city

Tracking numbers will be provided once its on the way to you.

 

 

TAXES

When you buy from us, you can be assured of the following:

- You will never ever need to deal with customs at all, so no messy paper work for you. We do all the dirty work for you.

- All our prices is inclusive of GST and Duty that need to be paid. What you pay is the final cost. There will not be hidden charges.

- All parts purchased comes with tax invoice. If you need one, please request a copy from us as we keep records of all our transactions.

 

 

PAYMENT METHOD

We offer the following payment method into our Bank Account:

- Internet Banking

- Direct Deposit

Westpac Bank
Account name: JDM CONCEPT
Account number: (BSB) 032157 - (A/C no) 199691

 

 

SINGLE OR PAIR PURCHASE

Although we list our wheels as a set of 4 on our website, we do sell them individually, as a pair. Actually any number that you need as long as the wheel:

- Has not been discontinued in Japan.

- We still can get stock from japan.