JDM Concept believes in keeping things REAL and EASY for our customers since 2004:

  • We sell nothing but genuine Japanese branded parts
  • Quick & simple member registration and checking out process
  • One competitive price with no hidden charges
  • Delivery estimate clearly shown for each part
  • Order can either be picked up or delivered with tracking number
  • All orders are fully insured from Japan to you

We are an Australian based and operated company, located in Sydney Eastern Suburb.

Our Australian Business Number [ABN] is 43 120 929 713.

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NOTE: The word 'We' and 'Us' refer to JDM Concept Pty Ltd. 'The website' refer to www.jdmconcept.com.au. The word 'you' and 'your' refer to the user of the website or purchaser of the parts.

Your use of the website is subject to these terms of use below. If you do not accept these Terms And Conditions, you must refrain from using or making a purchase from this website.

  1. PRICES
    1. Prices are correct at the time of order and, prior to making a deposit or full payment, are subject to change without notice.
    2. Our prices are no more to pay pick up in Sydney and inclusive of all associated importing costs into Australia including Import Duty and GST. However they do not include delivery and handling cost within Australia.
    3. We reserved the right to amend any errors published on the website.
  2. TRANSACTION OR PURCHASE
    1. Orders are to be paid using Australian dollar only.
    2. Payment must be paid within 2 days of placing the order. If deposit or full payment is not received within this period, JDM Concept has the right to cancel your order.
    3. Deposit paid is not refundable and will be forfeited upon non-collection of order after the order is in our hand and not collected within 21 days.
    4. Order will not be processed until deposit or full payment has been received.
  3. PARTS
    1. Kindly seek advice from your local authorities on the legality of the use of these parts on the public roads or highways in your state or country as we are not be able to give you any advice on this issue.
    2. We are not a licensed garage and shall not be held responsible for advice given to the user or any outcome resulting from installing any products. Kindly seek advice from licensed mechanics or professionals before purchasing and installing any parts.
    3. You will be solely responsible for any legal costs, safety issues or damages incurred as a result of purchasing and using parts sold by us.
    4. Photographs are for illustrative purposes only and may vary from goods depicted or described.
  4. DELIVERY ESTIMATE
    1. We endeavour to give accurate delivery estimate for all our parts sold on the website.
    2. You will be given the opportunity to cancel the order and the deposit or full payment refunded if we are aware of the delay before the order has been placed with the manufacturer.
    3. However we cannot cancel the order after it has been placed and the cause are factors beyond our control such as delay from manufacturers, longer handling time in Japan or unforeseen circumstances that we are not aware of.
    4. Special consideration will be given to parts that are advertised 'in stock now' and no longer correct, then you will be given an option to continue with the order or have your order cancelled and your deposit or full payment fully refunded.
  5. POSTAGE AND DELIVERY
    1. Please follow up your order once the order has been dispatched. Please kindly inform us immediately if you have not received the order within the average delivery time.
    2. It is also your responsibility to provide the correct delivery address and be available when delivery is being made; you will need to pay for any costs incurred for re-posting or re-redirection as a result of incorrect information provided or unsuccessful delivery attempt.
    3. Should any incorrect parts be sent to you, we will be happy to send the correct item free of charge after incorrect parts have been returned in the original condition and packaging.
    4. Any fees incurred for re-sending the incorrect part back will be fully reimbursed after a copy of the postage receipt has been forwarded to us.
    5. Please ensure that you inspect your order as soon as it has arrived and DO NOT sign anything if goods are damaged. Once signed, it is assumed by the courier provider that the item has been received in good condition.
    6. If item is damaged, please inform us within 12 hours as claim must be made within 24 hours in most cases.
  6. WARRANTY
    1. All parts sold are covered by manufacturer warranties and subject to the product standards detailed by the manufacturer.
    2. On discovery of any defect in the parts, you must immediately notify us in writing of such defect.
    3. You must not carry out any remedial work to alleged defective parts without first obtaining approval from us to do so.
    4. We will only accept a warranty return if it installed by licensed mechanics or professionals. Invoice of installation must be produced when claiming warranties.
    5. The warranties will void if the parts have been mishandled, misuse, incorrectly installed, installed by non-license mechanics or professionals including a DIY [Do-It-Yourself] jobs.
  7. CLAIMS AND REFUNDS
    1. We do not accept claims of refunds or exchanges of products sold unless it is our fault however we are not obliged to give you an exchange or refund if you change your mind after the purchase.
    2. If the parts you buy from us is faulty, we will offer you a repair, exchange or refund according to our warranty policy.
    3. Returns are not accepted for any incorrectly delivered product with its packaging already opened, or its contents tampered with or already been installed.
    4. If an exception is made and there will be 30% re-stocking fee for a refund or exchange of any parts sold.
    5. Please return all faulty parts within 10 days after notifying us. We will assume you are happy to accept the conditions of your order if we do not hear from you after 10 days from making the claim.